Tour Guide / Host / Sales Assistant

Sugar Moon Farm, an award-winning family owner maple syrup farm and restaurant in Earltown, Nova Scotia, is searching for a passionate, hard-working and customer-oriented person to join their team as a Tour Guide, Host and Sales Assistant. The position involves fulfilling a variety of responsibilities such as leading educational tours to guests, providing outstanding customer services as a front line host, as well as providing cashier and retail support. Interested candidates must demonstrate an interest in small farming and/or outdoor education, a commitment to providing outstanding customer service, and a passion for food.

 

Start Date: May 10, 2018

 

Hours: 25-30 hours/week in May/June; 35-40 hours/week July 1-Sept 3; 25-30 hours/week the rest of the year. Weekends and holiday availability required.

 

This position is suitable for a student returning to study in September, but preference will be given to those candidates who are look for a year round position.

 

Wage: $12-$15/hour based on experience and performance (plus tips - all staff share tips equally)

 

RESPONSIBILITIES

 

Tour Guide

  • Provide guided sugar camp tours that are accurate, engaging, and responsive to customer needs and interests
  • Understand and communicate historical and cultural significance of the site to visitors
  • Monitor the building, displays and artifacts
  • Control and maintain public traffic at Sugar Moon through the interpretive room, sugar camp and hiking trails

Host

  • Greet the guests at Sugar Moon
  • Provide information about the directions to local tourism attractions and partners
  • Assist guests with information about trails

Sales Assistant

  • Operate a cash register system to enter transactions and all related paperwork
  • Assist customers with retail merchandise and purchases
  • Ensure display units in store and retail area are stocked and organized
  • Assisting the dining room and kitchen team as required
  • Assists with various cleaning duties

 

REQUIREMENTS

  • Have a friendly personality and strong desire to meet and get to know people
  • Show enthusiasm and energy
  • Demonstrate excellent communication skills
  • Demonstrated leadership and self-confidence (ability to lead and take charge)
  • Willingness to go above and beyond for guests
  • Public speaking skills
  • Ability to follow procedures
  • Experience working in a team
  • Ability to multitask and manage time efficiently
  • Be willing to work within a proven model with the Sugar Moon team
  • Have reliable transportation
  • Be in good physical condition: able to lift 50 pounds, able to be on your feet for 8-10 hours, ability to comfortably hike the local trails in order to gain familiarity
  • Experience in the following areas are considered assets:
    • outdoor education, environmental interpreation
    • restauraunts, retail, tourism and hospitality
    • Northern Nova Scotia tourism
    • wilderness trail hiking and the local trail networks

If you have these skills and would like to join the Sugar Moon Farm team, please send a CV and cover letter to info@sugarmoon.ca with Tour Guide/Host in the subject line.

 

Applications will be accepted until Friday, April 27, at 5pm. Applicants who do not submit a cover letter will not be accepted. We welcome applications from all qualified applicants; however only those selected for an interview will be contact.

 

 

MAPLE MAGIC

Hosting visitors or treating staff?  Want the perfect day trip for your family?

Give them an experience. Book MAPLE MAGIC for an all-inclusive package. 

Chef Nights, Sap Runs and more.

Taste of Nova Scotia Restaurant of the Year 2015

"Essence of Nova Scotia"

Tourism Nova Scotia

Crystal Award

NS Institute of Agrologists 

Outstanding Farmer of 2014

We Accept: